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EFP is extremely knowledgeable, professional, engaging, and responsive to all employees. They take the time with each caller to complete enrollments and ensure employees are receiving the benefits they need. EFP is truly a ‘work horse’ that helps carry the load of Open Enrollment!

We really appreciate the level of support and patience EFP enrollers provide our employees. We introduced LTC benefits this year and EFP enrollers did a great job educating employees about the benefit as well as helping them choose the right plan for them!

The enrollment call center is amazing! The benefit microsite was also a wonderful benefit to support employee education with videos on the various benefits. EFP was instrumental in the overall success of our employee education and enrollment process.

Thank you Kim, Keith, and team!! Really appreciate the hard work and professionalism EFP brought to Open Enrollment this year!! Great job!

We have a dedicated team at EFP who supports us on many levels throughout the year. From product offerings, to employee communications for our semi-annual enrollment periods, to consolidated billing…The EFP team has earned our trust over the years.

We have used EFP for several years and are very pleased with their services. Our favorite aspect is the smooth step by step process, and customization before and during Open Enrollment. It allows us to manually make employee edits when they are having issues on a time crunch or need assistance.

If you’re looking for a detail oriented company that has wonderful communication – work with EFP! We had our own dedicated team which has proven wonderful when something arises, we know exactly who to go to. If we need any assistance, we contact the team at EFP and within moments someone gets back to us.